About three weeks ago on a Sunday morning I discovered a lot of wasps flying in and out of a hole in the soffit board of our eves. They must have been there for some time it turns out but we had just not noticed them before.
I investigated further inside the house, in a storage space under the eaves, and saw a rather large wasps nest in the far corner of the relatively small space. To my untrained eye it looked like a big nest. I was certainly large enough to worry us and my wife immediately rang a couple of pest control companies.
The initial contact with two of them was not exactly confidence building, they were friendly enough but either vague or made contradictory statements. It was a Sunday so we were not sure if we could get someone to come out.
Then my wife spoke to Rob. He appeared very clear in his understanding of our situation and sounded both knowledgeable and confident. He also agreed to come out to deal with the nest that afternoon.
When he visited he was friendly but business like. He looked at the nest and agreed it was very large and needed to be dealt with there and then. He talked us through the situation explained the wasp life cycle the problems with queen wasps at this time of year etc. During these discussions we were impressed by his knowledge and experience. He was not however over confident, he explained the problems with dealing with a nest this big, the possible outcomes and how he might deal with them. His confident manner reassured us and we were happy that he would be able to sort out the problem.
He set about dealing with the nest which took him over and hour because of the equipment he needed and the constricted space in the under eave space.
Before he left we discussed how long to leave the nest before we were sure the problem had been resolved. He would then revisit and physically remove the nest.
On his return visit he started to remove the nest but it became apparent that there was still a degree of activity inside the nest. This needed to be dealt with and because of this the process took about an hour and a half. The whole time Rob was in his protective clothing, including a full face mask, again working in a restricted space. No an easy or pleasant task. The nest was eventually completely removed.
We may still have an issue with queen wasps that had left the nest before Rob dealt with it but he has advised us how to proceed with that. I am confident that I would be able to ask his advice if needed.
To summarise, Rob is a very knowledgeable, experienced and friendly person. He is helpful and accommodating. He is able to clearly explain to the layman the processes and chemicals involved and how he will use them. He worked hard at an unsociable time to help us out. I would not hesitate to use Rob’s services again or to recommend him to friends or family if necessary.
Graeme Creighton Steventon. October 2016