Our Frequently Asked Questions
Is your company registered in the UK?
Absolutely, Pestforce UK is a fully registered private limited company founded in 2008. Our financial credentials and licenses are up-to-date and in compliance with UK regulations.
Are you a member of a recognised pest control association in the UK?
Yes, Pestforce UK is a proud member of the British Pest Control Association (BPCA) and CEPA (the European standard), ensuring our commitment to industry standards and best practices. We are audited annually to maintain these standards.
Are your technicians trained and certified in pest control?
Yes, all Pestforce UK technicians are highly trained and certified in pest control. They undergo continuous training to stay updated with the latest techniques and best practices.
Do you have liability insurance?
Pestforce UK maintains comprehensive liability insurance to protect clients in the rare event of unforeseen incidents during pest control operations.
What is your response time for emergencies?
We understand the urgency of pest emergencies and aim to respond swiftly, often within hours of your initial contact, to address critical pest situations promptly.
What pests do you specialise in dealing with?
Pestforce UK specialises in dealing with a wide range of pests, including rodents (rats and mice), insects (such as ants, wasps, and bed bugs), birds (pigeons, seagulls), and other common pests found in the UK. We operate within the law and best practices when dealing with pests.
What methods and chemicals do you use for pest control?
Pestforce UK employs a range of methods based on the circumstances of each pest problem and the local environment. We prioritise environmentally friendly and safe solutions, reducing the use of toxic products when possible.
Can you provide an estimate or quote for the pest control service?
We provide estimates based on information provided but require an onsite inspection for accurate quotes. We strive to offer transparent pricing with clear inclusions and exclusions.
Do you offer a guarantee or warranty for your services?
Yes, Pestforce UK guarantees the resolution of your pest problem to your satisfaction at an agreed price. However, please be aware that no pest control company can prevent pests from returning once treatment is completed.
Can I deal with a pest problem myself?
While there are DIY pest control products available, they may not be as effective as professional-grade solutions. We advise caution, as DIY efforts can sometimes lead to additional costs and complications.
Do pest treatments ever go wrong?
We have extensive experience, but there are occasions when things don't go as planned. If it's within our control, we will resolve any issues at our cost. Unforeseen issues will be discussed with the client.