FAQs

Our Frequently Asked Questions

What types of pests can you deal with?

At Pestforce, we handle a wide variety of pests, including but not limited to rodents, insects, birds, and wildlife. We are equipped to deal with any pest that is causing you problems.

 

Is the treatment safe for my family and pets?

Safety is our top priority. All treatments are chosen and applied carefully, adhering to strict health and safety regulations. We always advise on any precautions you should take.

 

How quickly can you respond to a call-out?

We understand the urgency of pest issues and strive to respond as quickly as possible. Our goal is to offer same-day or next-day service whenever possible.

 

What should I expect during the first visit?

Our technician will inspect your property to identify the pest and assess the level of infestation. We will discuss the treatment plan, including the methods and products used, and provide a quote.

 

How many treatments will I need?

The number of treatments varies depending on the type and severity of the infestation. After the initial assessment, we'll recommend a treatment plan tailored to your situation.

 

Are your technicians qualified?

Absolutely. All Pestforce technicians are fully trained, certified, and insured. They regularly attend training to stay up-to-date with the latest pest control techniques and regulations.

 

Do you provide commercial pest control services?

Yes, we offer comprehensive pest control solutions for all types of commercial premises, including proactive contracts and emergency response.

 

What are your working hours?

Pestforce provides flexible service hours to accommodate your schedule, including emergency services for urgent infestations.

 

How much do your services cost?

Costs vary depending on the pest, level of infestation, and treatment required. We provide transparent pricing after a thorough assessment, ensuring there are no surprises.

 

What kind of aftercare and follow-up do you provide?

After treatment, we'll give you advice on preventing future infestations and, if necessary, schedule follow-up visits to ensure the problem is completely resolved.

 

Is your company registered in the UK?

Absolutely, Pestforce UK is a fully registered private limited company founded in 2008. Our financial credentials and licenses are up-to-date and in compliance with UK regulations.

 

Are you a member of a recognised pest control association in the UK?

Yes, Pestforce UK is a proud member of the British Pest Control Association (BPCA) and CEPA (the European standard), ensuring our commitment to industry standards and best practices. We are audited annually to maintain these standards.

 

Are your technicians trained and certified in pest control?

Yes, all Pestforce UK technicians are highly trained and certified in pest control. They undergo continuous training to stay updated with the latest techniques and best practices.

 

Do you have liability insurance?

Pestforce UK maintains comprehensive liability insurance to protect clients in the rare event of unforeseen incidents during pest control operations.

 

What is your response time for emergencies?

We understand the urgency of pest emergencies and aim to respond swiftly, often within hours of your initial contact, to address critical pest situations promptly.

 

What pests do you specialise in dealing with?

Pestforce UK specialises in dealing with a wide range of pests, including rodents (rats and mice), insects (such as ants, wasps, and bed bugs), birds (pigeons, seagulls), and other common pests found in the UK. We operate within the law and best practices when dealing with pests.

 

What methods and chemicals do you use for pest control?

Pestforce UK employs a range of methods based on the circumstances of each pest problem and the local environment. We prioritise environmentally friendly and safe solutions, reducing the use of toxic products when possible.

 

Can you provide an estimate or quote for the pest control service?

We provide estimates based on information provided but require an onsite inspection for accurate quotes. We strive to offer transparent pricing with clear inclusions and exclusions.

 

Do you offer a guarantee or warranty for your services?

Yes, Pestforce UK guarantees the resolution of your pest problem to your satisfaction at an agreed price. However, please be aware that no pest control company can prevent pests from returning once treatment is completed.

 

Can I deal with a pest problem myself?

While there are DIY pest control products available, they may not be as effective as professional-grade solutions. We advise caution, as DIY efforts can sometimes lead to additional costs and complications.

 

Do pest treatments ever go wrong?

We have extensive experience, but there are occasions when things don't go as planned. If it's within our control, we will resolve any issues at our cost. Unforeseen issues will be discussed with the client.